Animal Services Officer

Tau ake rā te moana nei, e papaki kau ana ki te ākau tangata, kakenga waka ka mauru te tohu ki te arearenga o Mauao, he pou herenga mōu, he pou hononga mōu, kia herea ki te tika, kia herea ki te pono. Kia mau, kia ita, kia ū – haumi e, hui e, tāiki e!

Te Tūranga | About the role

One of Tauranga City Council's responsibilities to the community is Animal Services. The Animal Services team at Council administers the legislation and bylaws relating to the control of dogs, stock and other animals. This is primarily a compliance role but also provides a proactive education service to promote responsible dog ownership. 

We are looking for an exceptional Animal Services Officer to join the team! The Animal Services Officer role is a varied one and you will be responsible for managing complaints that include dog attacks, roaming stock, bees causing nuisance and even crowing roosters. Each complaint needs to be investigated to a high legal standard, as from time to time you may be required to give evidence in Court. You will also be available to assist at community events talking to members of the public about what we do and how they can better manage their dogs.

To be successful in the role you will need to be able to relate to a broad range of people, some of whom can be confronting and verbally aggressive - so you must be able to confidently manage relationships, conflicts and disputes, have an affinity with a range of animals, be calm under pressure and be resolution focused.

A company vehicle and equipment will be provided as your role predominately involves being out in the community. You will be working from your Council supplied vehicle as a base, so a full Class 1 drivers licence is required. You will also need to be computer literate, as much of your time will be spent in the field receiving and completing enquiries electronically.

Our primary focus is to enhance the safety of the people of Tauranga, while encouraging people to responsibly own and enjoy animals. While we work to reunite impounded dogs with their owners, some dogs unfortunately are not collected by their owners and are unsuitable to be rehomed and as such, part of your duties, from time to time, will be to assist a veterinarian to euthanise them.

The role is 40 hours per week, working primarily Monday to Friday with flexible hours between 6am - 8pm with the core hours being between 8am - 5pm. There is also an expectation that from time to time you also work after 6pm and a weekend day primarily to support an event or education day.

Ngā Pukenga | What you’ll need to succeed

If you are a confident communicator with a broad range of people, including managing situations where the person is upset or angry and are able to work independently then this could be a suitable position for you to consider.

Ideal but not essential to the position are;

• A National Certificate in compliance and regulatory control
• Experience working in a compliance type of position

Tō Tātou Kaunihera | About Tauranga City Council

Tauranga City Council is one of Tauranga’s largest employers, and we are always looking to attract great talent to join our driven, passionate, and community-focused team.

We always strive to ensure that you feel valued and supported in the workplace.

To highlight that our people are our greatest asset, we offer a wide range of benefits that include 5 weeks annual leave, flexible hours and work from home options, as well as career development opportunities.

You can find out more about working at Tauranga City Council here.

Te Tukanga | How to apply

If you want to be part of an energetic, fun, and supportive team, then we'd love to hear from you. For more information, please contact Oscar Glossop at Oscar.glossop@tauranga.govt.nz   

Please note we will not be accepting applications via email. If you wish to apply, please click ‘Apply’ at the bottom of this page and follow the link.

Applications will close Sunday 5th October

We’re committed to building a diverse team that reflects the communities we serve. We welcome applications from people of all backgrounds, including those living with disabilities.
If you need any support or adjustments to take part in our recruitment process, please contact our Talent Acquisition team at recruitment@tauranga.govt.nz

• You must have the legal right to live and work in New Zealand to apply for this role.
• Tauranga City Council does not accept unsolicited contact or applications from recruitment agencies. We will not pay fees or commissions related to unsolicited contact.