City Safety and Engagement Officer - 12 Months Fixed Term

Tau ake rā te moana nei, e papaki kau ana ki te ākau tangata, kakenga waka ka mauru te tohu ki te arearenga o Mauao, he pou herenga mōu, he pou hononga mōu, kia herea ki te tika, kia herea ki te pono. Kia mau, kia ita, kia ū - haumi e, hui e, tāiki e!

Te Tūranga | About the role

We are in an exciting stage in the development of our city, and firmly believe that a partnership approach is key to delivering exceptional community outcomes. Supporting the development of relationships with our key partners and stakeholders that are meaningful, trusted, and long lasting is a focus for our City Partnerships team and the "why" behind what we do as a team every day to make Tauranga better. Through these partnerships we can identify opportunities to deliver great community outcomes in Tauranga Moana, while instilling confidence and pride within the community.

We have an exciting opportunity for an enthusiastic and motivated City Safety and Engagement Officer to join the team. Reporting to the City Partnerships Specialist, this role will be responsible for supporting the City Safety and Engagement Advisor to build positive, productive, and proactive working relationships with our city partners and the community, including the business community, mainstreet organisations, NZ Police and social service providers. This role will also focus on building confidence and resilience in our city retail areas through reliable and efficient engagement and support.

Ngā Pukenga | What you'll need to succeed

To succeed in this role, you'll bring:

• 5+ years' demonstrated experience in a similar role and/or stakeholder management role.
• Experience in negotiation, mediation, de-escalation, and conflict resolution.
• Good administration skills, including Microsoft Office Suite (Word, Excel, Outlook, Teams).
• Outstanding interpersonal, communication, and engagement skills, with the ability to maintain effective working relationships with a wide variety of internal and external stakeholders.
• A solutions-oriented and proactive attitude.
• A good understanding of Te Tiriti o Waitangi (the Treaty of Waitangi).
• Able to remain calm under pressure and take control of incidents.
• Ability to work as part of a team, as well as independently.
• Bachelor's Degree in social service, community development, or related discipline or equivalent experience.

Te Tukanga | How to apply

If you want to be part of an energetic, fun, and supportive team, then we'd love to hear from you. For more information, please contact Kendyl Sullivan at kendyl.sullivan@tauranga.govt.nz

We will be reviewing applications as they are received, and progressing applicants while the vacancy is still open, so please don't delay in getting your application in.

 Job Description: City Safety and Engagement Officer - 12 Months Fixed Term