Rating Systems Specialist

Tau ake rā te moana nei, e papaki kau ana ki te ākau tangata, kakenga waka ka mauru te tohu ki te arearenga o Mauao, he pou herenga mōu, he pou hononga mōu, kia herea ki te tika, kia herea ki te pono. Kia mau, kia ita, kia ū – haumi e, hui e, tāiki e!

Te Tūranga | About the role

We’re looking for a skilled and proactive Rating and Banking Systems Specialist to join our Finance team. This role is central to supporting and optimising our rating, billing, banking, and collections systems—primarily within SAP. You’ll work closely with internal teams and our Digital group to ensure smooth operations, accurate reporting, and continuous improvement of our systems and processes.

What you’ll be doing:

• Lead and manage key rating and billing processes in SAP
• Provide database and business process support to the Rating, Banking and Collections team
• Deliver training, workshops, and customer engagement initiatives
• Offer business advice and analysis to team leaders and staff
• Conduct rates modelling and reporting
• Perform detailed system analysis to ensure accurate outputs for ratepayers
• Support value-for-money reporting and benefit tracking across finance initiatives

Ngā Pukenga | What you’ll need to succeed

To succeed in this role, you’ll bring:

• A relevant tertiary qualification or equivalent experience in database operations or billing systems
• 5+ years’ experience in business analysis and database management
• Proven expertise in billing and banking systems, ideally within ERP and BI environments
• Strong analytical skills and experience in generating insights and reports
• Ability to provide clear advice and reporting to management and governance

Tō Tātou Kaunihera | About Tauranga City Council

Tauranga City Council is one of Tauranga’s largest employers, and we are always looking to attract great talent to join our driven, passionate, and community-focused team.

We always strive to ensure that you feel valued and supported in the workplace.

To highlight that our people are our greatest asset, we offer a wide range of benefits that include 5 weeks annual leave, flexible hours and work from home options, as well as career development opportunities.

You can find out more about working at Tauranga City Council here.

Te Tukanga | How to apply

If you want to be part of an energetic, high performing and supportive team, then we'd love to hear from you. For more information, please contact Jim Taylor at jim.taylor@tauranga.govt.nz

Please note we will not be accepting applications via email. If you wish to apply, please click ‘Apply’ at the bottom of this page and follow the link.

Applications will close 29th October

We’re committed to building a diverse team that reflects the communities we serve. We welcome applications from people of all backgrounds, including those living with disabilities.
If you need any support or adjustments to take part in our recruitment process, please contact our Talent Acquisition team at recruitment@tauranga.govt.nz

• You must have the legal right to live and work in New Zealand to apply for this role.
• Tauranga City Council does not accept unsolicited contact or applications from recruitment agencies. We will not pay fees or commissions related to unsolicited contact.

Job Description: Rating Systems Specialist