Regulatory Systems and Services Advisor - Fixed-Term

Tau ake rā te moana nei, e papaki kau ana ki te ākau tangata, kakenga waka ka mauru te tohu ki te arearenga o Mauao, he pou herenga mōu, he pou hononga mōu, kia herea ki te tika, kia herea ki te pono. Kia mau, kia ita, kia ū – haumi e, hui e, tāiki e!

Te Tūranga | About the role

We’re looking for someone who’s great at building relationships and making digital systems work better for people. This role sits within our Regulatory Support & Compliance Services group and acts as the main link between our team and Digital Services.

You’ll help our teams use digital tools more effectively, solve system issues, and improve the customer experience. If you enjoy working with others to make things run smoothly and have a knack for spotting opportunities to improve processes, we’d love to hear from you.

What you’ll be doing

• Be the key contact between our division and Digital Services.
• Build strong relationships with teams and leaders across Council.
• Help staff use digital systems confidently and effectively.
• Support the Regulatory Account Management team with system tools and workflow improvements.
• Coordinate and manage system-related issues and work with Digital Services to resolve them.
• Advocate for R&C priorities and help progress development projects through Council systems.
• Identify opportunities to improve how we work and make recommendations for change.
• Communicate clearly and professionally with internal teams and customers.

Ngā Pukenga | What you’ll need to succeed

To succeed in this role, you’ll bring:

• A tertiary qualification in planning, building, business, or a related field.
• Experience working with a wide range of stakeholders and building strong partnerships.
• Great problem-solving and communication skills.
• Experience managing small to medium projects and supporting new systems or processes.
• Confidence using ERP systems and planning tools.
• Intermediate skills in Microsoft Excel and the wider Office suite.

Tō Tātou Kaunihera | About Tauranga City Council

Tauranga City Council is one of Tauranga’s largest employers, and we are always looking to attract great talent to join our driven, passionate, and community-focused team.

We always strive to ensure that you feel valued and supported in the workplace.

To highlight that our people are our greatest asset, we offer a wide range of benefits that include 5 weeks annual leave, flexible hours and work from home options, as well as career development opportunities.

You can find out more about working at Tauranga City Council here.

Te Tukanga | How to apply

If you want to be part of an energetic, fun, and supportive team, then we'd love to hear from you. For more information, please contact Terri Teasdale at Terri.teasdale@tauranga.govt.nz  

Please note we will not be accepting applications via email. If you wish to apply, please click ‘Apply’ at the bottom of this page and follow the link.

Applications will close 22nd October

We’re committed to building a diverse team that reflects the communities we serve. We welcome applications from people of all backgrounds, including those living with disabilities.
If you need any support or adjustments to take part in our recruitment process, please contact our Talent Acquisition team at recruitment@tauranga.govt.nz

• You must have the legal right to live and work in New Zealand to apply for this role.
• Tauranga City Council does not accept unsolicited contact or applications from recruitment agencies. We will not pay fees or commissions related to unsolicited contact.

Job Description: Regulatory Systems and Services Advisor - Fixed-Term