Team Leader: Animal Services

25 May 2025

Tau ake rā te moana nei, e papaki kau ana ki te ākau tangata, kakenga waka ka mauru te tohu ki te arearenga o Mauao, he pou herenga mōu, he pou hononga mōu, kia herea ki te tika, kia herea ki te pono. Kia mau, kia ita, kia ū – haumi e, hui e, tāiki e!

We are looking for a new team leader to join our Animal Services team – this is a close knit, high performing team of nine, who strive to deliver better outcomes for our community through education and transparency.

Te Tūranga | About the role

As the Team Leader: Animal Services your role is to ensure the efficient and effective delivery of the Animal Service Team, in accordance with the respective statutory provisions, Activity Plan, Council policies and direction.

Some of the key outcomes for this role are:

Professional relationships are developed, maintained, and leveraged to achieve business goals.

The Animal Services Team is held accountable for delivering outcomes that better the community.

The Animal Services Team has strong and effective leadership.

Effective asset management of all Animal Services programme

As part of this role the Team Leader will also oversee the following:

The annual dog registration process and continuous follow-up through the year;

Complaints made by the public and followed up by staff.

Ngā Pukenga | What you’ll need to succeed

To succeed in this role, you’ll bring:

Qualifications relevant to the activity (eg: National Certificate in Compliance & Regulatory Control (Animal Services) Level 4 or equivalent level of learning through experience.

Proven experience in the regulatory and compliance environment.

Proven negotiation and problem resolution skills.

A strong resilience and perseverance with the ability to see things through to the end

Excellent written and oral communication with the need to deliver reports and present at hearings

Excellent leadership experience and people and relationship management skills

A compassion for the welfare of animals but at the same time responsibility for the euthanasia of dogs that are unsuitable to be released to the community.

This role is a busy day and night position, which is highly emotive and it will requre a strong character with a lot resilience.

Tō Tātou Kaunihera | About Tauranga City Council

Tauranga City Council is one of Tauranga’s largest employers, and we are always looking to attract great talent to join our driven, passionate, and community-focused team.

We always strive to ensure that you feel valued and supported in the workplace.

To highlight that our people are our greatest asset, we offer a wide range of benefits that include 5 weeks annual leave, flexible hours and work from home options, as well as career development opportunities.

Te Tukanga | How to apply

If you want to be part of an energetic, fun, and supportive team, then we'd love to hear from you. For more information, please contact Brent Lincoln at brent.lincoln@tauranga.govt.nz

Please note we will not be accepting applications via email. If you wish to apply, please click ‘Apply’ at the bottom of this page and follow the link.

Applications will be reviewed as they are received, applications will close upon the appointment of a successful candidate.

Our selection process may include behavioural interview(s), psychometric and ability assessments, reference checks, and pre-employment screening.

Tauranga City Council will not accept applications or contact from any placement service, temporary staffing agency, or professional recruiter for this vacancy. If/where Tauranga City Council requires the support of a recruitment agency, we will seek this support from our network of agencies. We ask that you please do not contact Tauranga City Council or any of its employees regarding vacancies. Tauranga City Council will not be responsible for, and will not pay, any commissions, fees or other payments related to such unsolicited contact.

Job Description: Team Leader: Animal Services