Library & Community Hub Assistant - Greerton and Papamoa Libraries (20hrs)

Tau ake rā te moana nei, e papaki kau ana ki te ākau tangata, kakenga waka ka mauru te tohu ki te arearenga o Mauao, he pou herenga mōu, he pou hononga mōu, kia herea ki te pono, kia herea ki te tika. Kia mau, kia ita, kia ū – haumi e, hui e, tāiki e!

Te Tūranga | About the role
This role is worked for 20 hours per week, on Monday, Friday and Sunday.
Monday 9-5pm (7 hrs); Fri 9-4:30pm (6.5hrs); Sun 9-4.00pm (6.5 hrs)

Monday and Friday will be worked at Pāpāmoa Library.  Sunday will be worked at either Pāpāmoa or Greerton Library, depending on staffing need. 

These shifts are fixed, so it’s important that you only apply if these days and times work for you.

We are looking for a Library & Community Hub Assistant who will welcome and assist community members to access library and council resources, programmes and events.  This person will genuinely wish to work part time and is able to work at both Pāpāmoa Library and Greerton Library.

The first four weeks of employment will be paid training, and availability to work 4 days a week during this period is desirable. 

Some of your tasks will include:

• Library duties including issuing, returning and shelving items
• Assisting with the promotion, booking and delivery of library programmes
• Recommending and discussing books with children and adults
• Connecting customers to our digital resources, such as ebooks, printing, and scanning
• Assisting with Council queries and payments
• Upskilling knowledge of Te Ao Māori, library databases, computer programmes, changes in technology, health and safety.

Ngā Pukenga | What you’ll need to succeed

To succeed in this role, you’ll bring:

• Minimum of 3 years’ work experience, preferably in a library, community or customer service environment
• Outstanding customer service and interpersonal skills
• Resilience when dealing with challenging customers and situations.
• The ability to communicate with people within our diverse Tauranga City community

Tō Tātou Kaunihera | About Tauranga City Council

Tauranga City Council is one of Tauranga’s largest employers, and we are always looking to attract great talent to join our driven, passionate, and community-focused teams.

Our libraries are at the heart of our communities, providing welcoming spaces where people can connect, learn, access information and digital services, and take part in community life. They play an important role in supporting inclusion, lifelong learning, and strong community connections.

We are proud of our high-performing and professional library teams. Joining our libraries means being part of a trusted community service, working alongside passionate colleagues, and contributing to spaces that make a real difference for Tauranga communities. We are committed to creating a workplace where people feel valued, supported, and encouraged to grow.

You can find out more about working at Tauranga City Council here.

Te Tukanga | How to apply

If you’d like to be part of our library team, apply today.

To submit your application, please apply online, as we are unable to accept applications via email.

Applications will close Tuesday 15 September 2026 at 11.59pm.

We’re committed to building a diverse team that reflects the communities we serve. We welcome applications from people of all backgrounds, including those living with disabilities.
If you need any support or adjustments to take part in our recruitment process, please contact our Talent Acquisition team at recruitment@tauranga.govt.nz

• You must have the legal right to live and work in New Zealand to apply for this role.
• Tauranga City Council does not accept unsolicited contact or applications from recruitment agencies. We will not pay fees or commissions related to unsolicited contact.

Job Description: Library & Community Hub Assistant - Greerton and Papamoa Libraries (20hrs)